Privacy Policy

1. Who We Are

Guangzhou Huayun Manufacturing Co., Ltd. operates hyecoweave.com and provides custom webbing, hook and loop fasteners, plastic sheets, high-temperature adhesive tapes, and related manufacturing services for brands, manufacturers, sourcing teams, converters, distributors, and industrial buyers.

In this Privacy Policy, “Guangzhou Huayun,” “we,” “us,” and “our” refer to Guangzhou Huayun Manufacturing Co., Ltd.

This policy applies to information collected through this website and to communications that begin through our inquiry forms, email, telephone, WhatsApp, or other contact methods provided on the website.

2. Information We Collect

The information we receive depends on how you use the website and what information you choose to provide when contacting us.

Information You Provide

When you submit an inquiry, request a quotation, ask for samples, or communicate with our team, information may include:

• Name and company information, including your name, company name, and business identity.
• Contact information, including business email address, telephone number, WhatsApp number, country, or region.
• Product requirements, including product category, materials, dimensions, colors, construction, quantity, intended application, performance requirements, and delivery destination.
• Reference materials, including samples, photographs, technical drawings, specification sheets, artwork, logo files, and other information you choose to send.
• Business correspondence exchanged with our sales, manufacturing, customer service, or logistics team.

Website and Technical Information

When you access the website, our website hosting, security, and technical systems may record limited information needed to operate and protect the site, such as:

• IP address.
• Browser type and version.
• Device and operating system information.
• Date and time of website access.
• Referring website or page.
• Pages viewed and basic website interaction data.
• Technical diagnostic and security information.

3. How We Use Your Information

Information received through the website or related communications may be used to:

• respond to product inquiries and contact requests;
• understand your product, material, application, and customization requirements;
• prepare quotations and production proposals;
• arrange sample development and sample delivery;
• communicate about specifications, production, packaging, payment, shipping, or delivery;
• provide customer service and follow-up support;
• maintain the reliability and security of our website;
• identify spam, abuse, fraudulent activity, or security threats;
• keep reasonable business and transaction records;
• comply with applicable legal, accounting, customs, tax, regulatory, or contractual requirements.

We do not sell personal information submitted through this website.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies that support website operation, security, form functionality, preference storage, and performance.

Cookies are small files or identifiers that may be stored by your browser. They can help maintain normal website functions, remember certain preferences, protect the website from misuse, and provide general information about how the website is used.

Most browsers allow you to view, block, or delete cookies through browser settings. Disabling some cookies may affect certain website functions.

5. How We Share Information

We do not sell personal information submitted through our website.

Information may be shared only when reasonably necessary to operate our business, complete a requested service, protect the website, or comply with applicable requirements.

Depending on the circumstances, this may include:

• website hosting and technical service providers;
• email, inquiry form, and communication service providers;
• website security and infrastructure providers;
• couriers, freight forwarders, logistics companies, and delivery partners when arranging samples or shipments;
• banks, payment-related service providers, or business partners where necessary for a transaction;
• professional advisers such as legal, accounting, or compliance advisers;
• government agencies, customs authorities, regulators, courts, or other authorities when disclosure is required by law.

6. International Data Transfers

Guangzhou Huayun Manufacturing works with business customers in different countries and regions.

Because our company is located in China, information submitted by international customers may be transferred to, accessed from, or processed in China in connection with inquiries, quotations, sample development, manufacturing, customer communication, or order support.

Certain service providers involved in website hosting, communications, or logistics may also operate in other countries or regions.

Where required, reasonable measures are taken according to the nature of the information and the purpose for which it is processed.

7. How Long We Keep Information

We retain information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, transaction, contractual, accounting, customs, warranty, dispute-resolution, or legal requirements.

Inquiry and correspondence records may be kept for a reasonable period so that our team can continue previous discussions, understand earlier product requirements, respond to repeat inquiries, maintain transaction records, and resolve questions relating to quotations, samples, production, or delivery.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

8. Data Security

We use reasonable administrative, technical, and operational safeguards intended to protect information against unauthorized access, disclosure, misuse, alteration, loss, or destruction.

These measures may include website security controls, access restrictions, server protection, account controls, backup procedures, and internal handling practices.

No internet transmission, email system, online platform, or electronic storage method can be guaranteed to be completely secure. You should therefore use appropriate care when sending confidential or commercially sensitive information electronically.

9. Your Privacy Rights

Depending on the laws applicable to you, you may have certain rights regarding personal information that we hold.

These rights may include the right to:

• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of personal information where applicable;
• request restriction of certain processing;
• object to certain uses of personal information;
• withdraw consent where processing depends on consent;
• request a copy of your information where applicable.

Certain information may need to be retained when required for contractual, transaction, accounting, legal, customs, warranty, or dispute-resolution purposes.

To make a privacy-related request, contact us using the information listed in Section 13.

10. Third-Party Websites and Services

Our website may provide links to third-party websites or services used for communication, logistics, mapping, social communication, or other business purposes.

For example, if you choose to contact us through WhatsApp, your communication also uses the services and systems provided by WhatsApp.

Third-party websites and services have their own terms, security practices, and privacy policies. Guangzhou Huayun Manufacturing does not control the privacy practices of independent third parties.

11. Children's Privacy

This website is intended primarily for businesses, professional buyers, manufacturers, sourcing teams, converters, distributors, and other commercial users.

We do not knowingly request personal information from children for product inquiries or commercial transactions.

If you believe that a child has submitted personal information through this website, please contact us so that we can review the matter and take appropriate action.

12. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time when our website, business processes, communication methods, service providers, or applicable requirements change.

When material changes are made, the Last Updated date displayed at the top of this page will be revised.

We encourage visitors and customers to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, information submitted through our website, or would like to make a privacy-related request, please contact us using the information below.